long filenames create problems

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tetemagique
Posts: 3
Joined: 17 May 2016, 11:53

17 May 2016, 11:59

Hi,

It seems that there's a bug with long filenames... each time I want to convert a file with a long name, it doesn't work, no matter which engine I use. If I manually rename the files with a shorter name, it works, but I don't plan to rename all my video library... could you do something about that please?
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admin
Site Admin
Posts: 1446
Joined: 03 Jun 2014, 22:14

17 May 2016, 20:09

Hi.

That is very important information.
Could you please post an example of such path, and Export VTM Options and Settings?

Another question is - what is your OS?
Thank you!
tetemagique
Posts: 3
Joined: 17 May 2016, 11:53

17 May 2016, 23:48

I don't know how to export my logs but I had a folder with 100+ .mp4 videos.
11 files failed. I tried with all engines, nothing worked.
I just noticed that those 11 vids had a very long filename.
I just renamed one, just to try, and it worked straight away. I did it for the 10 others and it did also work...
I give you an example:
the video "Jessica, Lisa, Madison, Franck, Stephane, Louis, Gregoire, Manu, me AT Gatecrasher December 99.mp4". VTM was failing each time to convert in screencaps.
I just renamed the video "Gatecrasher December 99.mp4" and it worked without problem.
I did the same thing with the other "wrong" files and it worked too...
As I own other videos with long filenames, that is a problem for me.
My OS is Windows 10, but I know it's not an OS problem. I isolated the issue: VTM doesn't like very long filenames :lol:
An other precision: it seems that VTM does accept the file in input, but doesn't in the "output part"

I hope I could help!

PS: by the way, your program is really good. ;)

EDIT: I know the problem can be solved working on the program code but probably also by allowing to rename the output file
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admin
Site Admin
Posts: 1446
Joined: 03 Jun 2014, 22:14

18 May 2016, 21:03

I think the problem is not in the long filename, but in the long PATH.
So it does matter in what folder those files are placed.

Could you also please create a screenshot of your Environment window (in VTM) and Options window too.
I will test it.
tetemagique
Posts: 3
Joined: 17 May 2016, 11:53

19 May 2016, 01:25

admin wrote:I think the problem is not in the long filename, but in the long PATH.
In my case it's not a long path (output folder): \\DISKSTATION\multimedia\pics

In VTM environment, I only ticked:
-1st engine: crystal; 2nd engine: engine 2.
-save thumbnails in: \\DISKSTATION\multimedia\pics
-preserve folders structure
-save each job into its own folder
-skip video file if all required pictures exist on the disk
-try substituting for any colorframes

in VTM options: Simple matrix set 1 (5*4). All the rest untouched.
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admin
Site Admin
Posts: 1446
Joined: 03 Jun 2014, 22:14

19 May 2016, 20:16

I am sorry, but what is source path (to video)?
The second question is - what is written in Diag.log file?
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