SUU-Design Forum

Hello everyone,

I have installed Video Thumbnails Maker version 14.1.0.0 successfully, but when I tried to run it, it only shows the splashscreen with the owl then it go way. I look at the Windows event viewer and I saw the below error message. I even tried to uninstall and resinstall .NET framework but it still having the same issue. I have the latest Windows 10 updates. Version 10.0.18363 Build 18363

I also tried to run VideoThumnailsMaker.exe as administrator and also add exception to Avast antivirus to the VideoThumbnailsMaker folder, but no help.

Thanks



Application: VideoThumbnailsMaker.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
at System.Linq.Enumerable.Select[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1<Int32>, System.Func`2<Int32,System.__Canon>)
at 6<YtPl?KFjK_ebT7\[{Y=)y(j#..ctor(‎‬‌‫‬‭‪‪‏‌‮‭‭‫‏‮‏‬‬‌‌‌‭‎‮, ‎‪‪‌‫‌‭‬‌​‫‮‮‏‎‬‫‭‍‏‍‌‭‭‍‫‍‮, ‎‎‌‏‎‍‍‏‫‏‏‮‌‬​‪‫‫‍‌‭‭‪‪‮)
at 63pf6>RW4f1Q-7^$)8DV/~:q!..ctor()
at WuSEn5E<"GCNZ8^JAU`EtRDy".‌‬​‎‫‭‮​‮​‏‫‬‭‪‪‪​‍‮(System.Object, System.EventArgs)
at System.Windows.Forms.Form.OnShown(System.EventArgs)
at System.Windows.Forms.Form.CallShownEvent()
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.ScrollableControl.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef)
at WuSEn5E<"GCNZ8^JAU`EtRDy".‎​​‏‬​‍‌‏‮‎‮‌‎‌‬‎‍‪​‬‎‬‌‭‍‪‮(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at ​‌‮‪‭‭‪‍‍‍‭‪‏‪‏​​‫‭‬‭‎‌‬‎‌‍‏‮.​‌‏‪‭‍‪‌‮​‪‌​​‏‪‎‫‎​‪‬‮‪‪‏‮‬‮(System.String[])

Hello,
Could you please try to install 14.0.0.0 and check it?
I am trying to understand - is the issue related to the latest release or not.

Where can I download the previous version? I tried to look on your download page but could not find it. I only see the change log.

Thanks

Pls check your private messages.

Thank you. I was able to download installed VTM version 14.0.0.0, but still doing the same thing. Note that within the event viewer, the previous error message I posted originally, there are 2 other error events showing right after it in this order. I also checked for the file C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\8cec84ecb3d50ccbba63dc64d18eefaf\System.Core.ni.dll
and it does exists on my PC.

Thanks
------------------------------------------------------------------------------------------------
Faulting application name: VideoThumbnailsMaker.exe, version: 14.0.0.0, time stamp: 0x5dc8292c
Faulting module name: clr.dll, version: 4.8.4121.0, time stamp: 0x5deace54
Exception code: 0xc0000006
Fault offset: 0x00023c1b
Faulting process id: 0x17b4
Faulting application start time: 0x01d5ea7887ea86c9
Faulting application path: C:\Users\myuserid\AppData\Local\Video Thumbnails Maker\VideoThumbnailsMaker.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: f50a6cfd-620a-461e-911d-f726466d05a5
Faulting package full name:
Faulting package-relative application ID:

-------------------------------------------------------------------------------------------------------------------

Windows cannot access the file C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\8cec84ecb3d50ccbba63dc64d18eefaf\System.Core.ni.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Video Thumbnails Maker by Scorp because of this error.

Program: Video Thumbnails Maker by Scorp
File: C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\8cec84ecb3d50ccbba63dc64d18eefaf\System.Core.ni.dll

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: C0000242
Disk type: 3

Thanks for logs.
They look weird.
Looks like a .NET corruption, but I am mot sure, need to check.

I did uninstall and reinstall .NET framework.

Thanks

Which .NET version did you try to uninstall/install?
VTM should work on .NET version 4 or higher, most likely you have .NET 4.8.

Could you please try in uninstall 4.8 and install .NET 4.0 or even .NET 4.0 Client Profile instead. Just for test.

Hello,

There was an update out yesterday "February 27, 2020-KB4537572 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 and Windows Server 1903 RTM and Windows 10, version 1909 and Windows Server, version 1909".

After I install this update, I was able to run Video Thumbnail.

https://support.microsoft.com/en-us/hel ... -framework

Thank you for all your help.