SUU-Design Forum

In the event log a kernelbase.dll error is reported.
http://www.imagebam.com/image/252ac9523900588

After reading the thread "Program crashes when loading database" (http://www.suu-design.com/forum/viewtop ... p=816#p816) I created a new user profile. Well, my existing installation of videonzier runs without problems with the new user profile.

So possilby the user profil could be corrupt. Although it's a bit strange, because only videonizer seems to have this problem on my computer so far.

Hi,
Here is what happens

BTW I have never used Videonizer before this is my first attempt to just install the software and it just crashes all the time on installation.

Have tried both as a normal user, and as a a Admin user, same problem.

OS Windows 7 SP1 installed, Microsoft .NET Framework 4.6.1 installed.

On running the setup file the program starts to install and asks the user to nominate a database file. Once you have supplied the database file it starts to finish the installation and then crashes.

The next time the program is run it just simple crashes.

I can get back to the program asking for a database file by uninstalling via add / remove programs and starting a new installation, but same result it crashes.

Have tried setting natural sorting to false same problem.

Here are a couple of pictures of the crash report (attached), the second picture is just a scroll down of the first picture. Hope that gives you a few clues


Cheers,

Dano

Hello all.

Here is a temporary fix for Videonizer 3.0.0.4 before Videonizer 4 release.

http://www.suu-design.com/Files/VTM/Bet ... _crash.rar
Just unpack the file and replace the original exe with the newest one.

Videonizer 4 is released.
Please use it to avoid that crash.