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Re: WMI issue

Posted: 27 Sep 2024, 11:10
by tricker
For the test I have deinstalled the tools and have reinstalled VTM and Videonizer on different folders (C:\VTM and C:\Videonizer) on my productive VM and on my Test VM. Behavior is in all cases the same: Key is shown in VTM but not on videonizer.

Here are the Windows Versions:

Productive: W11 22H2 Build: 22621.4249 German
Test: W11 23H2 Build: 22631.4249 German

Re: WMI issue

Posted: 27 Sep 2024, 14:53
by admin
Just did a clean test on a virtual machine with Win11 23H2 Build 22631.3593 English.
The Serial is there.

Re: WMI issue

Posted: 27 Sep 2024, 16:17
by admin
I've updated Win11 to 22631.4169, the Serial is there.

Re: WMI issue

Posted: 27 Sep 2024, 17:03
by tricker
OK I' ve checked again why it is working on your W11 and and I found out that on my Mac with M1 CPU only a special W11 ARM version can be installed. Thats the case for my production and test VM. I installed another test VM on my former Mac without M1 and the key is displayed. So its related to that.

However, still the question why all is fine for VTM?

Re: WMI issue

Posted: 27 Sep 2024, 18:41
by admin
Can I have a screenshot?
Maybe it is a visual glitch.

Re: WMI issue

Posted: 27 Sep 2024, 22:05
by tricker
Yes, sure. Pls find herewith some screenshot:

Re: WMI issue

Posted: 28 Sep 2024, 12:09
by admin
Ok, it is not a visual glitch, it is empty indeed.

The only difference in WMI code is the lower/upper/camel case,
I don't believe it could be an issue, but let's find it out.
I will prepare a beta version for you test, if you don't mind.

Re: WMI issue

Posted: 28 Sep 2024, 12:32
by admin
Please check your private messages.

Re: WMI issue

Posted: 28 Sep 2024, 14:27
by tricker
Yeahhh, u are the best! It works now :)

Thank you very much so I will buy a licence now.

Re: WMI issue

Posted: 28 Sep 2024, 23:59
by admin
Fixed in Videonizer 23.0.0.2.
Please check.