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Potential defect?=PC keeps asking for password on existing DB
Posted: 11 Jun 2023, 21:28
by dlight69
I have licenses for 3 PCs but when I try to open an existing DB on one particular PC it keeps asking for a password even though I have not created a password for this database. The DB opens fine on the other 2 PCs without a password.
Re: Potential defect?=PC keeps asking for password on existing DB
Posted: 13 Jun 2023, 11:20
by admin
Not sure why.
Maybe the corrupted file due to power outage? A bad sector?
Could you please check the disk?
Re: Potential defect?=PC keeps asking for password on existing DB
Posted: 15 Jun 2023, 11:26
by dlight69
Thanks for your response. It only happens when the database is being opened from a NAS, although the PC can access the NAS normally for all other applications (e.g. I can see the Videonizer database in MS explorer or One-commander). Seems to be a problem with access permissions from this laptop to the NAS which is being reported by the videonizer app as a password issue?
Re: Potential defect?=PC keeps asking for password on existing DB
Posted: 28 Jan 2024, 01:20
by admin
Are you using 32 or 64-bit version of Videonizer?
Re: Potential defect?=PC keeps asking for password on existing DB
Posted: 23 Apr 2024, 16:39
by dlight69
64 bit on both PCs