Thanks for the solution you sent via PM. In case anyone else has this problem, the solution is to force a Windows 10 update to KB4015438. The fault was caused by a Windows update (14-03-2017) which damaged the Microsoft MPEG-2 handling libraries. It was not a VTM fault! The Reference URLs are: https...

Hi – up until two days ago I had no problem with the program. Now when I try and ‘choose shots manually’ (only for mp4 and flv) files the program terminates. VTM will produce the thumbnails for both types of files without any problems at all using any of the engines and Avi, mpg and wmv files work O...