Thanks for the speedy reply. I wasn't aware of the separate log file for Magic, but that didn't provide any further info either. However I did try moving the source file from NAS to local storage and all movies then got thumbnailed, so I guess there was a speed access issue trying to access movies o...

The program frequently fails to thumbnail 90% of movies with no reason apparent in the log file. I've tried ultimate and crystal engines as well as the codec dependant ones. This happens for many different extension type movies (avi,MP4, M4v, MOV, flv) with no apparent distinction between those it D...

Import function doesn't seem to apply rating (number of stars) to video although the code is clearly there in the XML file, and tagging is successfully imported, so the import worked for other fields : extracted example:- <Comment> </Comment> <Rating>4</Rating> <CustomTitle> </CustomTitle> But ratin...

Hi, Thanks for your reply. Yes, the issue is about permissions. I use a NAS drive for my videonizer DBs . NAS drives are typically formatted EXT4, not NTFS, so windows properties does not show the security tab by default (same is true for FAT, in case any other users have a similar issue). So I'm ex...

Any update please? This problem means I can only open the videonizer DB from the PC on which it was created (running win11if that's relevant- all other PCs run Win10) All my other PCs demand a password (which has never been set). Thanks

64 bit on both PCs

One of my relatively lowly laptops uses 6 threads when using magic on VTM, whereas my super-powerful NUC desktop with 132GB Ram & 16 CPU threads available only uses 3 under Magic and is very slow. Both have silver licenses. Why is this and how can i improve the speed of VTM on my NUC?
Thanks

I love the GIF functionality but is there any way to make the resulting file display any larger on my screen? At the moment the GIF plays in the centre of my display but occupies only about 1/100 of the available display - probably 3x3 cm on a 34inch display - I would zoom in if possible or create t...

Is there a way to influence how many threads VTM uses? I have a CPU capable of 16 threads but Magic only seems to make use of 3 simultaneously.

Thanks for your response. It only happens when the database is being opened from a NAS, although the PC can access the NAS normally for all other applications (e.g. I can see the Videonizer database in MS explorer or One-commander). Seems to be a problem with access permissions from this laptop to t...