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Is MP4 files supported ?

Posted: 10 Sep 2017, 19:11
by stratege1401
Hello,

i am a new silver registered user...

System used is windows10 pro 64 bits + VTM 10.0.0.4

Having some troubles with mp4 files...
VTM simply stop job with "cancel"
The log are not very helping:

[INFO] [17:59:45] Program started

[INFO] [18:00:17] Job is Started
[INFO] [18:00:17] File 1: [L:\2\Slastweek.mp4]
[DEBUG] [18:00:17] .... Crystal engine failed , making an attempt to use Secondary engine
[DEBUG] [18:00:18] .... Engine 2 failed too

[INFO] [18:00:29] Job is Started
[INFO] [18:00:29] File 1: [L:\2\Slastweek_1.mp4]
[DEBUG] [18:00:29] .... Crystal engine failed , making an attempt to use Secondary engine
[DEBUG] [18:00:29] .... Engine 2 failed too

[INFO] [18:07:11] Job is Started
[INFO] [18:07:11] File 1: [L:\2\Slastweek_alter1.avi]

Di i miss something ?

Re: Is MP4 files supported ?

Posted: 16 Sep 2017, 16:14
by admin
Hello,
have you tried to use Ultimate engine?

Re: Is MP4 files supported ?

Posted: 16 Sep 2017, 16:23
by stratege1401
Had no time this week. Was in hospital. Waiting a heart transplant... This was a false alarm this time... Just came back in...
Will check again everything and post more infos this sunday