Activation + render problems
Posted: 08 Sep 2017, 23:33
Hello!
Video Thumbnails Maker cannot be activated. The program shows "Activation Key is found" (Key file is in the folder). But I cannot use the ultimate engine. And it isn´t ad-free.
I also tried the older versions. Same problem there. I started it with admin rights.
Also I cannot render new thumbnails since a while. I get the following log:
[INFO] [22:24:40] Program started
[INFO] [22:27:36] Job is Started
[INFO] [22:27:36] File 1: [F:\movie.mp4]
[DEBUG] [22:27:36] .... Engine 1: Can't render the file
[DEBUG] [22:27:36] .... Engine 1 INIT failed, making an attempt to use Secondary engine
[DEBUG] [22:27:36] .... Engine 2 DxPlay function failed
Regards,
Marc
Video Thumbnails Maker cannot be activated. The program shows "Activation Key is found" (Key file is in the folder). But I cannot use the ultimate engine. And it isn´t ad-free.
I also tried the older versions. Same problem there. I started it with admin rights.
Also I cannot render new thumbnails since a while. I get the following log:
[INFO] [22:24:40] Program started
[INFO] [22:27:36] Job is Started
[INFO] [22:27:36] File 1: [F:\movie.mp4]
[DEBUG] [22:27:36] .... Engine 1: Can't render the file
[DEBUG] [22:27:36] .... Engine 1 INIT failed, making an attempt to use Secondary engine
[DEBUG] [22:27:36] .... Engine 2 DxPlay function failed
Regards,
Marc