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AVI Files

Posted: 02 Jun 2020, 01:30
by HeatherLee
Before I got my license I was able to manually select the images for .avi files. Now I cannot. I tried removing the license, uninstalling and using the "common" install again, I have to convert the files to mp4 or mkv before I can manually choose the images.

Please help.

Re: AVI Files

Posted: 02 Jun 2020, 09:20
by admin
Which interface do you use?
1 (Codec-Independent) or 2 (Codec-dependent)?
Please try to use both of them.

Can I have a sample file to check?

Re: AVI Files

Posted: 03 Jun 2020, 01:38
by HeatherLee
I use codec independent. Some of the avi files are working and some still aren't. However I've tried the codec dependent like you suggested and it appears to work for the trouble episodes.

Thanks for the help. :)