SCREENLISTS FULL AUTO does not work

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Lonnie
Posts: 2
Joined: 30 Jul 2020, 13:06

01 Aug 2020, 15:25

I have both Videonizer and Video Thumbnail Maker. Silver license for both
In videonizer, when I try to use “SCREENLISTS FULL AUTO” I get the following 3 errors:
1- Can’t Write file (OK)
2- Can’t Write file (OK)
3- Videonizer has not enough privileges to save file in its folder (OK)
If I open Video thumbnail maker and choose the file – it is created no issues
The files can then be added and work correctly.
I have redownloaded the applications from the website and uninstalled / reinstalled using the primary administrator account.
This is also the account I am running the program from.
Any help would be appreciated.
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admin
Site Admin
Posts: 1373
Joined: 03 Jun 2014, 22:14

07 Aug 2020, 15:36

Looks like a permission inconsistency.
Both applications should be run using the same user.

Could you please try to run both of appliations using "Run as Administrator" windows menu item?
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