Crash on startup

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Ektizee
Posts: 3
Joined: 29 Mar 2015, 14:24

04 Apr 2015, 14:56

Videonizer stopped working after a while and now crashes on startup.
I see the following exceptioninformation in the eventviewer: " System.Collections.Generic.KeyNotFoundException"

When I move the db file (videonizer creates a temp db file) and I reopen the old dbfile it seems fine.
But after I close and reopen it crashes again.

Is it safe to reinstall the software or do I will I need to get a new key file?

============== the stack ===============
Stack:
bij System.Collections.Generic.Dictionary`2[[System.Int64, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Item(Int64)
bij ..()
bij ..()
bij ...ctor()
bij ..(System.String[])
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admin
Site Admin
Posts: 1373
Joined: 03 Jun 2014, 22:14

04 Apr 2015, 23:32

Hello.
You can reinstall the program to upgrade the version.
Can you share your database to investingate a possible issue?
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