Search found 20 matches

by Doddie
04 Feb 2019, 17:11
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes. (now Trusteer Rapport)

I'm re-visiting this thread to close it off (so to speak). Whilst i can barely believe it's been 18 months since my last post here i never did stop occasionally downloading and testing Trusteer Rapport in the hope IBM would release a fix for the bug that was causing issues with VTM, sadly that never...
by Doddie
23 Aug 2017, 17:07
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes. (now Trusteer Rapport)

This is the latest, if I'm reading it correctly then IBM have identified the issue within their software and they will include a fix in a future build of Rapport. There isn't a time scale given as to when that will happen, I guess it likely depends on how much of a headache it causes their software ...
by Doddie
20 Aug 2017, 19:12
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes. (now Trusteer Rapport)

I thought I'd update where I am on this: IBM have asked various questions as part of their troubleshooting process, as a result of my answers they asked me to disable "Rapport Cerberus" in safe mode and that seems to be where the problem may be because VTM works as expected when it's disabled. [Note...
by Doddie
12 Aug 2017, 11:31
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes.

Thanks for getting back to me, as far as I can see it's not possible to exclude VTM from Trusteer, there are some settings that can be changed but nothing that I'd have thought would apply to third party software such as yours. I've sent a report to Trusteer Technical Support detailing what my issue...
by Doddie
11 Aug 2017, 08:53
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes.

I've found out what's been causing VTM to slow down and it ISN'T .Net Framework. I formatted my drive and as I re-installed my software I checked VTM as I went along... The culprit is IBM Security Trusteer Rapport: https://www.trusteer.com/en/support/rapport-installation-links You were spot on in yo...
by Doddie
04 Aug 2017, 21:07
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes.

Well, after finding and running the ".NET Framework Setup Verification Tool" I've decided that .NET may not have been the problem after all as all the versions on my PC passed without a single issue... how I've got .NET framework 2.0 SP2 on my system though is beyond me, but with no option (apparent...
by Doddie
03 Aug 2017, 20:56
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes.

<Log deleted, irrelevant>
by Doddie
03 Aug 2017, 20:55
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes.

<Log deleted, irrelevant>
by Doddie
03 Aug 2017, 20:54
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes.

On the 28th, two errors and a Windows Error Reporting Information message, i'll post them over seperate post so they don't look like they're one.....

<Log deleted, irrelevant>
by Doddie
03 Aug 2017, 20:48
Forum: Video Thumbnails Maker
Topic: .NET Framework woes. (now Trusteer Rapport)
Replies: 31
Views: 35988

Re: .NET Framework woes.

The problem with narrowing this down is, i suspect, is VTM never actually crashes... it's just slower with the embedded codecs than with the system codecs... by a lot.